Data deletion

Last updated: 21 September 2026

This page explains how to request deletion of your KitFiler Money account and related personal data.

1. How to request deletion

  • Email: send a request to admin@kitfiler.com from the email address on your account (include that address in the message).
  • In-app: if an account-deletion control is available in Manage / settings, you may use that instead.

We may ask you to verify ownership of the account before completing deletion.

2. What we delete

When you are deleting your own account (or a team you own, where applicable), we aim to remove:

  • Your user profile and sign-in credentials
  • Books and financial records owned by teams you solely control
  • AI mailbox assignment and AI mail ingest history tied to your mailbox
  • Pending team invites you created, where they are no longer needed

3. Team-owned data

If you are only a member of a team owned by someone else, removing your membership does not delete the team's shared books. The team owner controls that data. Your personal profile can still be deleted; shared transactions and reports remain with the team unless the owner requests otherwise.

4. What may be retained briefly

Copies may remain for a limited time in encrypted backups, security logs, or email delivery logs needed for abuse prevention, auditing, or legal compliance. Those copies are purged on the normal backup/log rotation schedule and are not used to restore your account for active use.

5. Timeline

We aim to complete primary deletion of account and associated operational data within 30 days of a verified request. Backup purge may take longer according to retention cycles.

6. Contact

admin@kitfiler.com · kitfiler.com

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